Trusted by Leading
Installers Across the UK

Trusted by Leading
Installers Across the UK

Trusted by Leading
Installers Across the UK

Customer journeys

Keep customers,
informed at every step.

A transparent, step-by-step digital journey that shows customers exactly what's happening during their installation process - from initial survey through to system switch-on.

Book demo

STAGE 5 OF 7

Arrange Installation

STAGE 5 OF 7

Arrange Installation

BENEFITS

Turn anxious customers into satisfied advocates

70%

Reduction in support calls

3x

Faster job completion

95%

Increased Job Satisfaction

Customer journeys

Keep customers,
informed at every step.

A transparent, step-by-step digital journey that shows customers exactly what's happening during their installation process - from initial survey through to system switch-on.

Book demo

STAGE 5 OF 7

Arrange Installation

STAGE 5 OF 7

Arrange Installation

BENEFITS

Turn anxious customers 

into satisfied advocates

70%

Reduction in support calls

3x

Faster job completion

95%

Job satisfaction

Customer journeys

Keep customers,
informed at every step.

A transparent, step-by-step digital journey that shows customers exactly what's happening during their installation process - from initial survey through to system switch-on.

Book demo

STAGE 5 OF 7

Arrange Installation

STAGE 5 OF 7

Arrange Installation

BENEFITS

Turn anxious customers into satisfied advocates

70%

Reduction in support calls

3x

Faster job completion

95%

Increased Job Satisfaction

HOW IT WORKS

Complete installation transparency.

Transform the installation process from a stressful 

unknown into an engaging, transparent journey.

01

Showcase the hard work you do

Customers get a clear view of all steps involved and the work your doing behind the scenes - building trust and confidence along the way.

01

01

Showcase the hard work you do

Customers get a clear view of all steps involved and the work your doing behind the scenes - building trust and confidence along the way.

01

Showcase the hard work you do

Customers get a clear view of all steps involved and the work your doing behind the scenes - building trust and confidence along the way.

01

02

Real-time progress updates

Customers receive automatic notifications about their installation progress, eliminating the need for them to call and check on status updates.

01

02

Real-time progress updates

Customers receive automatic notifications about their installation progress, eliminating the need for them to call and check on status updates.

02

Real-time progress updates

Customers receive automatic notifications about their installation progress, eliminating the need for them to call and check on status updates.

01

05

Seamless Completion

Handle payments and sign-off with no fuss and transform installation completion into a celebration moment.

01

05

Seamless Completion

Handle payments and sign-off with no fuss and transform installation completion into a celebration moment.

05

Seamless Completion

Handle payments and sign-off with no fuss and transform installation completion into a celebration moment.

01

Richard Walters

Managing Director

Before implementing Simplified's Customer Journey, we were drowning in customer calls asking 'when will you be here?' and 'what's happening with my installation?’ 

Now those kinds of calls are few and far between.

Our customers can see exactly where they are in the process and get automatic updates at every step of the way.

And the real benefit isn't just fewer calls - it's happier customers and more 5-star reviews. It's enabling us to become a more premium installer whilst actually making our lives easier.

Setup was straightforward, integrated seamlessly with our CRM, and we customised it to match our process perfectly.

Richard Walters

Managing Director

Before implementing Simplified's Customer Journey, we were drowning in customer calls asking 'when will you be here?' and 'what's happening with my installation?’ 

Now those kinds of calls are few and far between.

Our customers can see exactly where they are in the process and get automatic updates at every step of the way.

And the real benefit isn't just fewer calls - it's happier customers and more 5-star reviews. It's enabling us to become a more premium installer whilst actually making our lives easier.

Setup was straightforward, integrated seamlessly with our CRM, and we customised it to match our process perfectly.

Richard Walters

Managing Director

Before implementing Simplified's Customer Journey, we were drowning in customer calls asking 'when will you be here?' and 'what's happening with my installation?’ 

Now those kinds of calls are few and far between.

Our customers can see exactly where they are in the process and get automatic updates at every step of the way.

And the real benefit isn't just fewer calls - it's happier customers and more 5-star reviews. It's enabling us to become a more premium installer whilst actually making our lives easier.

Setup was straightforward, integrated seamlessly with our CRM, and we customised it to match our process perfectly.

FEATURES

Everything you need.

Comprehensive tools to manage every aspect of your customer journey

Seamless integration

Seamlessly connects with your CRM and Job management systems for automatic milestone tracking and updates.

Customisable stages

Configure journey stages to match your specific installation process and business workflow requirements.

Mobile optimised

Customers can check progress anywhere, anytime from their mobile devices with a fully responsive experience.

FEATURES

Everything you need.

Comprehensive tools to manage every aspect of your customer journey

On your website & ads

Allow customers to instantly configure their ideal system.

Customisable stages

Configure journey stages to match your specific installation process and business workflow requirements.

Mobile optimised

Customers can check progress anywhere, anytime from their mobile devices with a fully responsive experience.

FEATURES

Everything you need

Comprehensive tools to manage every aspect of your customer journey

On your website & ads

Allow customers to instantly configure their ideal system.

Customisable stages

Configure journey stages to match your specific installation process and business workflow requirements.

Mobile optimised

Customers can check progress anywhere, anytime from their mobile devices with a fully responsive experience.

BENEFITS

Title can go here

70%

fewer support calls

Replace constant document requests and email chaos with a professional self-service portal that keeps customers informed and your team focused on actual installations.

3x

Faster Job Completion

Transform one-time customers into lifetime revenue streams by keeping them engaged in your ecosystem with ongoing service opportunities, additional technology showcases, and seamless upselling.

Increase reviews

& referrals

Happy customers become your best marketing tool when they experience a seamless journey and professional service that's worth talking about.

3x Growth

without 3x Admin

Scale your business confidently without drowning in admin - handle 3x more customers while maintaining exceptional service levels.

BENEFITS

Title can go here

70%

fewer support calls

Replace constant document requests and email chaos with a professional self-service portal that keeps customers informed and your team focused on actual installations.

3x

Faster Job Completion

Transform one-time customers into lifetime revenue streams by keeping them engaged in your ecosystem with ongoing service opportunities, additional technology showcases, and seamless upselling.

Increase reviews

& referrals

Happy customers become your best marketing tool when they experience a seamless journey and professional service that's worth talking about.

3x Growth

without 3x Admin

Scale your business confidently without drowning in admin - handle 3x more customers while maintaining exceptional service levels.

BENEFITS

Title can go here

70%

fewer support calls

Replace constant document requests and email chaos with a professional self-service portal that keeps customers informed and your team focused on actual installations.

3x

Faster Job Completion

Transform one-time customers into lifetime revenue streams by keeping them engaged in your ecosystem with ongoing service opportunities, additional technology showcases, and seamless upselling.

Increase reviews

& referrals

Happy customers become your best marketing tool when they experience a seamless journey and professional service that's worth talking about.

3x Growth

without 3x Admin

Scale your business confidently without drowning in admin - handle 3x more customers while maintaining exceptional service levels.

BENEFITS

Title can go here

70%

fewer support calls

Replace constant document requests and email chaos with a professional self-service portal that keeps customers informed and your team focused on actual installations.

3x

Faster Job Completion

Transform one-time customers into lifetime revenue streams by keeping them engaged in your ecosystem with ongoing service opportunities, additional technology showcases, and seamless upselling.

Increase reviews

& referrals

Happy customers become your best marketing tool when they experience a seamless journey and professional service that's worth talking about.

3x Growth

without 3x Admin

Scale your business confidently without drowning in admin - handle 3x more customers while maintaining exceptional service levels.

No setup fee,

No tie-in periods,

Simple integration.

No setup fee,

No tie-in periods,

Simple integration.

No setup fee,

No tie-in periods,

Simple integration.

Hear it from
our customers

Hear how Customer Journeys are transforming business practiced

Great to increase conversion rates and also the number of enquiries we've been receiving.

Ryan Marshall

Managing Director

Marshall Clean Heat & Power

In a world of marketing promises the "Simplified" product actually performs (according to our data and experience), and it does so at a monthly price point that makes it impossible to ignore. The team at Simplified did all the heavy lifting in terms of getting it set up. It is easy for anyone to use, If you can use Ebay or Facebook you will be ok with this.

Richard Walters

Managing Director

Stag Solar

We started using Simplified to be able to quickly produce accurate estimates without having to commit a lot of resources to them. The tool gives us a simple yet extremely professional method to satisfy high volumes of customers and qualify our own leads. The Simplified team are always happy to help us and have so far gone above and beyond to make sure the tool complies with our EPVS certification.

Kieran Byron

Project Manager

A Mellor

In a world of marketing promises the "Simplified" product actually performs (according to our data and experience), and it does so at a monthly price point that makes it impossible to ignore. The team at Simplified did all the heavy lifting in terms of getting it set up. It is easy for anyone to use, If you can use Ebay or Facebook you will be ok with this.

Richard Walters

Managing Director

Stag Solar

In a world of marketing promises the "Simplified" product actually performs (according to our data and experience), and it does so at a monthly price point that makes it impossible to ignore. The team at Simplified did all the heavy lifting in terms of getting it set up. It is easy for anyone to use, If you can use Ebay or Facebook you will be ok with this.

Richard Walters

Managing Director

Stag Solar

Bottom line is its become far more valuable than I had anticipated. It gets you through the door with something conclusive.

Daniel Roser

Managing Director

New Dawn Solar

In a world of marketing promises the "Simplified" product actually performs (according to our data and experience), and it does so at a monthly price point that makes it impossible to ignore. The team at Simplified did all the heavy lifting in terms of getting it set up. It is easy for anyone to use, If you can use Ebay or Facebook you will be ok with this.

Richard Walters

Managing Director

Stag Solar

Switching to Simplified Energy was one of the best decisions we've made. The whole process was straightforward, and their customer service was incredibly responsive and helpful. It’s great to see a company genuinely focused on helping make energy simple and stress-free. Highly recommended!

Richard Walters

Managing Director

Stag Solar

As a company, this software has become our go to software for providing estimates to all generated leads. The software has paid for its self within the first month of onboarding. I would recommend this software to any renewable technology installers (hesitantly, as I don’t want our competitors finding this gem!)

Richard Walters

Managing Director

Stag Solar

In a world of marketing promises the "Simplified" product actually performs (according to our data and experience), and it does so at a monthly price point that makes it impossible to ignore. The team at Simplified did all the heavy lifting in terms of getting it set up. It is easy for anyone to use, If you can use Ebay or Facebook you will be ok with this.

Richard Walters

Managing Director

Stag Solar

See All

Hear it from
our customers

Hear how Customer Journeys are transforming business practiced

Great to increase conversion rates and also the number of enquiries we've been receiving.

Ryan Marshall

Managing Director

Marshall Clean Heat & Power

In a world of marketing promises the "Simplified" product actually performs (according to our data and experience), and it does so at a monthly price point that makes it impossible to ignore. The team at Simplified did all the heavy lifting in terms of getting it set up. It is easy for anyone to use, If you can use Ebay or Facebook you will be ok with this.

Richard Walters

Managing Director

Stag Solar

See All

Hear it from
our customers

Hear how Customer Journeys are transforming business practiced

Great to increase conversion rates and also the number of enquiries we've been receiving.

Ryan Marshall

Managing Director

Marshall Clean Heat & Power

In a world of marketing promises the "Simplified" product actually performs (according to our data and experience), and it does so at a monthly price point that makes it impossible to ignore. The team at Simplified did all the heavy lifting in terms of getting it set up. It is easy for anyone to use, If you can use Ebay or Facebook you will be ok with this.

Richard Walters

Managing Director

Stag Solar

In a world of marketing promises the "Simplified" product actually performs (according to our data and experience), and it does so at a monthly price point that makes it impossible to ignore. The team at Simplified did all the heavy lifting in terms of getting it set up. It is easy for anyone to use, If you can use Ebay or Facebook you will be ok with this.

Richard Walters

Managing Director

Stag Solar

Bottom line is its become far more valuable than I had anticipated. It gets you through the door with something conclusive.

Daniel Roser

Managing Director

New Dawn Solar

In a world of marketing promises the "Simplified" product actually performs (according to our data and experience), and it does so at a monthly price point that makes it impossible to ignore. The team at Simplified did all the heavy lifting in terms of getting it set up. It is easy for anyone to use, If you can use Ebay or Facebook you will be ok with this.

Richard Walters

Managing Director

Stag Solar

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Sign In

Book Demo

Get Started

Ready to transform your installation business?

Instant Estimates

Warmer Leads

More Sales

Book Free Demo

Get Started

PRODUCTS

Instant Quotes

Customer Portal

Customer Journeys

Service Plans

© 2025 Simplified Energy Ltd. All Rights Reserved

Privacy Policy

Terms & Conditions

Cookie Policy

Ready to transform your installation business?

Instant Estimates

Warmer Leads

More Sales

Book Free Demo

Get Started

PRODUCTS

Instant Quotes

Customer Portal

Customer Journeys

Service Plans

© 2025 Simplified Energy Ltd. All Rights Reserved

Privacy Policy

Terms & Conditions

Cookie Policy

Ready to transform your installation business?

Instant Estimates

Warmer Leads

More Sales

Book Free Demo

Get Started

PRODUCTS

Instant Quotes

Customer Portal

Customer Journeys

Service Plans

© 2025 Simplified Energy Ltd. All Rights Reserved

Privacy Policy

Terms & Conditions

Cookie Policy